Cancellation/Refund Policy
Last Updated: 30.04.2025
Welcome to Sarda Computers. This Cancellation/Refund Policy governs the cancellation of orders and the refund process for our products/services. By making a purchase on our website, you agree to abide by the terms outlined in this policy.
1. Cancellation of Orders
1.1 Digital Products
For digital products, once the purchase is completed and the product is delivered, the order cannot be canceled.
1.2 Physical Products
For physical products, you may cancel your order within 1 hour of placing it, provided it has not been shipped. To cancel, please contact our customer support at 01.sarda.computers@gmail.com.
2. Refund Policy
2.1 Digital Products
Due to the nature of digital products, we generally do not provide refunds after the product has been delivered. However, if you encounter issues with the product, please contact our customer support for assistance.
2.2 Physical Products
If you are not satisfied with your physical product, you may be eligible for a refund within 5-7 working days of receiving the item. The product must be returned in its original condition, and you will be responsible for return shipping costs.
3. Refund Process
To request a refund, please follow these steps:
- Contact our customer support at 01.sarda.computers@gmail.com with your order number and a detailed explanation of the reason for the refund request.
- If eligible, you will be provided with instructions on how to return the product.
- Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed, and a credit will be applied to your original payment method within 5-7 working days.
4. Exceptions
We reserve the right to refuse or limit refunds in cases of abuse or fraud.
5. Contact Information
If you have any questions about our Cancellation/Refund Policy, please contact us at 01.sarda.computers@gmail.com.
By making a purchase on our website, you acknowledge that you have read and agree to this Cancellation/Refund Policy.